Limited Lifetime Warranty
YOU MUST REGISTER YOUR FISHING ROD WITH ENIGMA FISHING WITHIN 30 DAYS OF PURCHASE TO ACTIVATE YOUR WARRANTY.
Every Enigma Fishing rod is covered by our Limited Lifetime Warranty for the original, registered owner.
Enigma Fishing will guarantee your new rod against manufacturer's defects for 90 days — no questions asked. If a rod is going to break due to manufacturer defects, it's almost always going to happen within the first few fishing trips. Please send $20 to cover shipping costs. Our warranty does not cover rod tips or rod guides. We do not need the rod back, cut out the broken section and send it back.
If your rod breaks after 90 days due to a manufacturer's defect, we'll still replace it. Just send us the broken rod (all of it), a copy of your receipt or other proof of purchase and the replacement fee — $70 for the Aaron's Edge Series and $95 for the Phenom Series. We accept personal checks and postal money orders.
Please understand that fishing rods — even Enigma Fishing rods — are not indestructible and must be used in a reasonable manner and for the type and style of fishing for which they were designed and built.
To secure warranty protection for your rod, please complete this online form. To submit a warranty claim, please complete this online form. Failure to completely or accurately fill out the warranty forms may result in a delay in the replacement process. Please allow two to three weeks from the time you submit your warranty claim for your claim to be processed and your new rod to be shipped.
For warranty questions and assistance, please e-mail firstname.lastname@example.org. Include your name, phone number, and a brief description of your question or issue.
- If you would like to register a product (must have been purchased in the last 30 days), please click here.
- If you would like to submit a warranty claim for a damaged product that you previously registered with us, please click here.
Checks and money orders can be sent to:
10524 Moss Park Road Suite 204-225
Orlando FL, 32832